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Your Request

eine Grafik Request

The Klinikum der Universität München (KUM) is a hospital of maximum care. Usually, patients are transferred to our hospital after being seen by a general practitioner, by a medical specialist’s practice or by a smaller hospital.

If your medical concern is feasible for a treatment at our institution, we are pleased to asses your case. 

Your request can be handled quickly if the presented medical information is precise and up to date. All documents should be translated into German or English!

Mandatory Information

  • Description of the physical condition and the reason for the request
  • Up-to-date medical report

Optional Information

Sending a request

If you want to send us medical documents, you can:

  • Send anonymized jpeg files as an e-mail attachment
  • Make representative screenshots and paste them into an anonymized powerpoint presentation; you can send this ppt file by e-mail
  • Send us a CD-ROM (together with a written report)

We also can open a dropbox on our file servers, where you can upload your documents easily and safe.

Contact person

Apart from contacting our International Patient Office, you may also contact the specialized medical department directly. This is recommended for outpatient appointments. More complex and interdisciplinary medical problems should better be addressed to the International Patient Office to enable a swift answer.

Duration of request processing

We assess whether the presented documents are sufficient for forwarding them to the required medical department. When all necessary data are present, the duration of processing depends on the complexity of the request. You may expect a full answer within approx. five working days.

Treatment plan and appointment

Patients for whom treatment at the Klinikum der Universität München is feasible will receive three types of documents:

Cost plan

Our aim is to provide the utmost transparency in treatment costs. All our services are subject to the common German public tariff systems and legal standards.

The exact fee for accommodation and treatment at our hospital can only be determined after completion of the hospital stay. The costs depend on your individual utilization of our medical resources and on the length of your stay at the hospital. In a simplified model this means that patients with a more complex treatment have higher remuneration fees.

Therefore, the preliminary calculation prior to treatment is only an estimate. Unexpected medical events might influence the remuneration fee. Our financial experts at the International Patient Office will calculate a realistic cost estimate. Nevertheless, treatment costs can change significantly, in particular, if an unscheduled treatment was added (e.g. a complex surgery or a treatment at an intensive care unit).